Services

Interlibrary Loan - Policies


Contact Interlibrary Loan

Questions?  Please feel free to contact us:

By email:  askddt@u.library.arizona.edu

By phone:  520-621-6438

Office Hours :

  • Monday through Friday: 8am - 5pm
  • Saturdays: 9am - 5pm
  • Sundays: 11am - 5pm

What is Interlibrary Loan?

Interlibrary Loan is a service that provides access to materials not owned by the University of Arizona Library . Through cooperative agreements, participating libraries share their collections with students and faculty from other institutions.

Interlibrary Loan Request Policy

Interlibrary Loan requests should be in support of University of Arizona academic and curricular needs.

Interlibrary Loan Fees

Currently, costs for Interlibrary Loan are covered by the Library.

Items available for request

Possible requests include, but are not limited to, temporary loans of books, dissertations, newspapers on microfilm, media items, and some technical reports from lending libraries.

Requests can also include copies of journal articles, book chapters (not to exceed 10% of the total pages of the book), patents and standards.

Please note:   Media items, including films, music and audio recordings, are extremely difficult to attain.  Many libraries do not circulate media items through interlibrary loan.  Therefore, attempts to borrow such items can prove to be very time consuming and are often unsuccessful.

Please note:   Class textbooks cannot be ordered through Interlibrary Loan. They are very difficult to obtain and cannot be kept for the entire semester. If the bookstore does not have the textbook in stock, please notify the bookstore or your instructor. Requests for textbooks will be cancelled.

Eligible Customers

Most University of Arizona faculty, staff, graduate students, undergraduate students and visiting scholars with a valid NetID are eligible to request material through Interlibrary Loan.

Please note: ILL requests from faculty and students affiliated with health sciences-related departments will be referred to the University of Arizona Health Sciences Library . For more information, please contact the AHSL interlibrary loan office .

Unfortunately, library customers not affiliated with the University cannot use Interlibrary Loan. We suggest contacting the Pima County Public Library to use interlibrary loan services.

Average time to fill a request

The average delivery time for a book is 11 days. The average time for an article request to be filled is 4 days. Delivery time is dependent on the library sending the material and the availability of the requested material.

How long can items be used?

For books and other loaned items, the due date is always set by the lending library.  The due date will be listed on the cover sheet of an ILL request.  Renewals may be possible and can only be given by the lending library.  Please remeber to submit a renewal request at least three days prior to the due date.

Articles and other photocopy requests will remain accessible for 3 weeks through your ILL request page.

Overdue/Replacement ILL Notifications and Fines

Please note: you are responsible for returning your ILL item on or before the due date indicated on the cover strap. The Library may send you courtesy notices to remind you of an impending due date, or that a due date has passed. Failure to receive these courtesy notices does not excuse you from returning the item by the due date.

Once an item is overdue, a final notice will be sent to inform you that both your UA Library and ILL accounts have been blocked due to overdue fines , and a $165.00 replacement fee will be assessed to your library account . Once the overdue item is returned to the Express Document Center, the replacement fee will be reduced to a $40.00 overdue fee and your Library privileges will be restored once the fines on your account total less than $5.00 .

Please note: the $40.00 overdue fine will not be waived.

For more information about overdue materials, please see the Library page on Lost, Damaged, and Late Library Materials .