Services

Patron Types

Individuals who are authenticated through the campus information systems are required to present their CatCard or Library Card in order to check-out materials or receive any other library service that requires identification. You are responsible for the return of all materials borrowed while using your card and for any materials returned late or damaged. Please report to the library's Information Desk if you have lost your card, it was stolen , or if you changed your address. 

Library users may not check out library materials using anyone else’s library card. Exceptions include official methods only, such as Proxy Cards which professors request for their assistants, or Underage User Cards.

Select your status below to learn more about how to obtain a library card, what privileges are associated with your patron type, possible costs, and how to obtain a refund .  If you are unclear about your status, please contact the Main Library Information Desk at 520-621-6406 or e-mail us . You may also refer to library borrowing privileges for information on checking-out specific materials, or download a library card application . 

          UA PATRON TYPES :

• UA Affiliated/Associated
• UA Faculty (Including Proxy Cards)
• UA Honors Students
• UA Retired Faculty/Staff
• UA Staff
• UA Students

          NON-UA PATRON TYPES:

• Alumni
• ASU Faculty
• ASU Student (Including ASUSW)
• Business
• Community User
• Friends of the Library
• NAU Faculty
• NAU Student
• Pima Faculty
• Pima Students
• Spouse Faculty/Staff (UA)
• Underage Users

Lost or Stolen Cards

Reporting Missing Cards

Your library card should be kept in a safe place. In case of a lost or stolen CatCard or library card, notify the Library as soon as possible at 621-6406.  You are responsible for telling the library about the loss or theft of your library card. AFTER you have reported the loss or theft of your card to the library, you will not be held responsible for any materials that are subsequently checked out on your card, or for late fees or charges on such materials. You are responsible for all materials borrowed with your card prior to any report of loss or theft. This includes all associated late fees or lost material charges that may accrue to these materials. If your card is lost or stolen, be sure to protect yourself by reporting it to the Library immediately.

If you subsequently find your library card or get a new one you must come to one of the Library Information Desks with your library card and additional ID to have us remove the block. For your own security, this cannot be done over the phone nor can another person request the block to be removed.

Replacing Missing Cards

Lost library cards (community user, proxy, business cards) can be replaced for a fee of $10 at:
 

• Main Library Express Document Center, located on the first floor, (520) 621-4863 Hours
• Science-Engineering Library Information Desk, located on the second floor, (520) 621-6384 Hours
• Fine Arts Library Desk, located on the second floor of the Music Bldg, Rm 233 (520), 621-7009 Hours

Lost CatCards (UA students, staff, faculty,affiliated/associated) can be replaced at the CatCard office . 

Refunds for Library Cards

Refunds for purchased library cards will be given up to one week from the date of purchase only if no library material has been checked-out using the card. A refund can be obtained at the Express Document Center, located on the first floor of the Main Library, (520) 621-4863, see hours of operation here .

Questions?

Send us an e-mail

or

Phone (520) 621-6406